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The fine print

Shipping

Last updated June 20, 2026

Everything ships from our own shop — we print, stitch, pack, and send it ourselves. Here's what to expect once you place an order.

Processing time

Catalog pieces typically ship within 2–5 business days of your order. Because we produce in small batches, an occasional piece takes a little longer — if anything will run behind, we'll email you.

Custom orders start after you approve the quote (and proof, where relevant). Production time depends on the method and quantity, and we'll give you an estimate with your quote. Embroidery and screen-print runs generally take longer than a single DTG piece.

Shipping costs & methods

Shipping is calculated at checkout based on your order and destination — you'll see the exact cost before you pay. We ship via standard tracked carriers; the available options appear at checkout.

Where we ship

We currently ship within the United States. If you're outside the US and want a piece, email hello@flawlessfelons.com — we'll let you know what's possible.

Tracking

Once your order ships, we'll email you a tracking number. Give the carrier a day or so to scan it in before the link starts updating.

Delays, lost & damaged packages

Once a package leaves our shop it's in the carrier's hands, and weather or carrier backlogs can occasionally slow things down. If your tracking stalls, looks lost, or your order arrives damaged, email hello@flawlessfelons.com with your order number and we'll help you chase it down or make it right.

Correct address, please

We ship to the address you give us at checkout, so double-check it. If a package comes back to us because of an incorrect or incomplete address, we'll reach out to arrange a re-ship — reshipping costs may apply.

Questions about a return instead? See our returns & refunds policy.